Portfolio

Selected work.

A selection of case studies spanning AI ops, content strategy, growth marketing, and web.

Head of Marketing

2026

Rebuilding marketing operations as AI-first workflows

Restructured GravityKit's marketing operations around AI-first principles, building Claude-powered agents, MCP integrations, and 30+ reusable skills that cut core task implementation time by over 90%.

  • AI ops
  • Automation

Head of Marketing

2025

GravityKit.com redesign: content, AI recommender, and analytics

Led content strategy, copywriting, and landing page builds for a full GravityKit.com redesign, plus an AI product recommender and end-to-end analytics implementation. Pricing page transactions up 167%.

  • Content
  • AI ops

Head of Marketing

2025

Compounding subscription retention over two years

Built lifecycle email systems, churn-risk segmentation, and onboarding programs that cut cancellations by 58% and improved cohort retention by 24% across a 2-year transformation.

  • Lifecycle
  • Email
  • Retention

Head of Marketing

2024

Maximizing Black Friday & Cyber Monday performance

Owned BFCM end-to-end: strategy, deal structuring, email campaigns, landing page optimization, and partner outreach. Revenue up 45% YoY, delivering GravityKit's biggest ever BFCM.

  • Campaigns
  • eCommerce

Head of Marketing

2024

Improving customer relationships through multi-format content

Built a customer engagement program from scratch — weekly newsletter, livestreams, product demos, an in-house Academy, and a semi-annual print mailer. Monthly refund rate fell 50%.

  • Content
  • Retention

Head of Marketing

2024

Recovering revenue with an abandoned cart email campaign

Built a structured cart recovery system using Recapture, with a 6-email sequence over 5 days. Recovered an additional 3% of annual revenue with an 13% recapture rate.

  • Email
  • eCommerce