Portfolio

Selected work.

A selection of case studies spanning AI ops, content strategy, growth marketing, and web.

Head of Marketing

2026

Rebuilding marketing operations as AI-first workflows

Restructured GravityKit's marketing operations around AI-first principles — building Claude-powered agents, multi-step automation pipelines, and reusable skills that cut core task implementation time by over 90%.

  • AI ops
  • Automation

Head of Marketing

2025

GravityKit.com redesign: content, AI recommender, and analytics

Led content strategy, copywriting, and landing page builds for a full GravityKit.com redesign — plus an AI product recommender agent and end-to-end analytics implementation.

  • Content
  • AI ops

Head of Marketing

2024

Maximizing Black Friday & Cyber Monday performance

Owned BFCM end-to-end — strategy, positioning, deal structuring, email campaigns, landing-page optimization, and strategic partnerships. Revenue up 45% YoY during the promo window.

  • Campaigns
  • eCommerce

Head of Marketing

2024

Improving customer relationships through multi-format content

Built a customer engagement program from scratch — weekly newsletter, livestreams, product demos, an in-house Academy, and a semi-annual print mailer. Monthly refund rate fell 50%.

  • Content
  • Retention

Head of Marketing

2024

Developing structured onboarding for WordPress plugin users

Designed a complete onboarding experience — automated email flows, video courses, documentation, and a concise Quick Start Guide. Support load for beginner questions dropped significantly.

  • UX
  • Onboarding

Head of Marketing

2024

Recovering revenue with an abandoned cart email campaign

Researched cart abandonment causes, integrated a recovery service, and split-tested multiple email sequences using urgency, social proof, guarantees, and targeted discounts.

  • Email
  • eCommerce

Client Success (Avocet)

2017

Custom programmatic ad targeting for a major US airline

Designed and shipped a custom audience-targeting system for a £500k programmatic campaign — geofenced airport data, a Python segmentation script, and 12-hour automation. Hit the client's CPA and earned follow-on budget.

  • Programmatic
  • Adtech